Last Updated: 1 November 2025

1. Introduction
Welcome to Ace Solutions Training & Consultancy PLT (“we,” “our,” “us”). We are committed to protecting your privacy and complying with the Malaysian Personal Data Protection Act 2010 (PDPA). This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://acesolutions.com.my/ and use our services.

2. Information We Collect

• Personal Data: When you register for a course, request a consultancy proposal, or contact us, we may collect identifiable information such as your name, email address, phone number, job title, company name, and payment details.

• Derived Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information to improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information
We use the information we collect for the following purposes:

• To process your registrations and payments.

• To provide, operate, and maintain our website and services.

• To manage your account and send you administrative information.

• To communicate with you, including sending you technical notices, updates, and customer support.

• To send you marketing and promotional communications (you can opt-out at any time).

• To improve our website, services, marketing, and customer relationships.

• To comply with legal obligations under Malaysian law.

4. Disclosure of Your Information
We may share information we have collected about you in certain situations, including:

• Service Providers: With third parties who perform services for us (e.g., payment processing, data analysis, email delivery). These parties are obligated to protect your data.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

• Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security
We implement administrative, technical, and physical security measures designed to protect your personal data. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Your PDPA Rights
Under the PDPA, you have the right to:

• Request access to the personal data we hold about you.

• Request correction of any inaccurate or incomplete personal data.

• Request limitations on the processing of your personal data.

• Withdraw your consent to our processing of your personal data.

To exercise these rights, please contact our Data Protection Officer at: ace[at]acesolutions.com.my.

7. Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located inside our outside of Malaysia. By using our service, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.